Registration and account information: e.g. your phone number, name, email, profile picture, address and, password, time zone, language, currency, EU VAT number.

Device and connection information: We collect device and connection-specific information when you install, access, or use our services. This includes information like hardware model, operating system information, app version, browser information, and mobile network, connection information including phone number, mobile/phone operator or internet service provider, language and time zone, and IP, device operations information, and identifiers like device identifiers. When you install the Talk Home app, you will also be asked to allow us access to your mobile device's address book. A copy of the phone numbers, names and, if applicable, account identifiers for our services, of all your contacts (whether they are a Talk Home customer or not -- but only name, phone number and their account identifier) will be collected in order for us to provide functionality and administer our services.

Activity and usage information: e.g. information about your use of our services and other activities in relation to Talk Home, such as information about when you registered to use our services, how you use our services, items you purchase, the features you use, your services settings, the time, frequency, and duration of your activities and interactions (e.g. the phone numbers and/or other identification details of the calling and receiving party, the start time, call duration, messages, mobile money top-ups, delivery notices), log files, and diagnostic, crash, website, and performance logs and reports.

Location Information: We collect device location information if you use our location features.

Customer support and social media: If you use our Customer Support service, or interact with us on our social media channels or in any other way, we may keep a record of that interaction, including the correspondence such as copies of emails and your email address.

Behavioural and tracking details: e.g. location data, behavioural patterns, personal preferences, IP-number, cookie identifiers, unique identifier of devices you use to access and use the services and our websites.

Payment information: We collect billing details, name, address, email address, bank details and other financial information corresponding to your selected method of payment. However, we will only store name, address, email and issuing bank (i.e. we do not store payment card details).

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